Privacy Policy

1. Introduction

GUS WP ("we", "our" or "company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our GUS WP Manager service.

By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Account Information: Name, email address, password and organization information
• Payment Information: Credit card data and billing information (processed via Stripe)
• Contact Information: When you contact us for support

2.2 WordPress Site Information

To provide our monitoring services, we collect:

• URLs of WordPress sites you add to the platform
• Site access credentials (stored in encrypted form)
• Site performance and uptime data
• Security information and detected vulnerabilities
• Activity logs related to monitoring

2.3 Technical Information

We automatically collect certain information when you use our service:

• IP address and approximate geographic location
• Browser and device information
• Pages visited and time spent on the platform
• Cookies and similar technologies

3. How We Use Your Information

We use the information collected to:

• Provide the Service: Monitor your WordPress sites, detect issues and send alerts
• Process Payments: Manage subscriptions and charges
• Communication: Send important notifications, updates and technical support
• Improve the Service: Analyze usage and performance to enhance our platform
• Security: Detect and prevent fraud, abuse and malicious activities
• Legal Compliance: Comply with legal and regulatory obligations

4. Information Sharing

We do not sell, rent or trade your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with third parties who help us operate our service:

• Stripe: For payment processing
• Email Providers: For sending notifications and alerts
• Hosting Providers: For secure data storage
• Analytics Services: For usage analysis (anonymized data)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or subpoenas
• Government authority requests
• Protection of our legal rights
• Prevention of fraud or illegal activities

5. Data Security

We implement technical and organizational security measures to protect your information:

• Encryption: Sensitive data is encrypted in transit and at rest
• Access Control: Limited access to authorized employees
• Monitoring: Intrusion detection systems and continuous monitoring
• Secure Backups: Regular backups in secure locations
• Audits: Regular security and compliance reviews

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we have about you
• Correction: Correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Receive your information in structured format
• Objection: Object to the processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us through the channels listed in the "Contact" section.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services while you are an active user
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and protect security

After account cancellation, we retain data for up to 2 years for backup and compliance purposes, after which it is permanently deleted.

8. International Transfers

Your data may be transferred and processed in countries outside Brazil. When this occurs, we ensure that:

• The destination country offers adequate level of data protection
• We implement appropriate contractual safeguards
• We comply with all applicable data protection laws

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep you logged into the platform
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can control cookie usage through your browser settings.

10. Children's Privacy

Our service is not directed to persons under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will take steps to delete that information immediately.

11. Changes to this Policy

We may update this Privacy Policy periodically. When we do:

• We will notify you by email about significant changes
• We will update the "last updated" date at the top of this policy
• We will keep previous versions available for reference

Continued use of the service after changes constitutes acceptance of the new policy.

12. Contact

13. LGPD Compliance

This policy complies with the Brazilian General Data Protection Law (LGPD). You have the right to:

• Confirm the existence of personal data processing
• Access your personal data
• Correct incomplete, inaccurate or outdated data
• Request anonymization, blocking or deletion of data
• Request data portability
• Obtain information about data sharing
• Request review of automated decisions

To exercise these rights or file a complaint, please contact us through the channels provided above.